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Restaurant learns online reviews can make or break

Restaurant learns online reviews can make or break
By CRISTINA SILVAAssociated Press PHOENIX (AP) - It was the customer service disaster heard around the Internet. An Arizona restaurateur, fed up after years of negative online reviews and an embarrassing appearance on a reality television show, posted a social media rant laced with salty language

Restaurant learns online reviews can make or break

Restaurant learns online reviews can make or break
By CRISTINA SILVAAssociated Press PHOENIX (AP) - It was the customer service disaster heard around the Internet. An Arizona restaurateur, fed up after years of negative online reviews and an embarrassing appearance on a reality television show, posted a social media rant laced with salty language

Arias victim's family makes dramatic statement

Arias victim's family makes dramatic statement
By BRIAN SKOLOFFAssociated Press PHOENIX (AP) - Steven Alexander stood before the jury, looked up at a family picture and grimaced and cried as he ticked off the list of problems that have befallen him in the five years since his brother was murdered: ulcers, depression, a separation from his wife

Teary testimony from victim's family in Arias case

Teary testimony from victim's family in Arias case
By BRIAN SKOLOFFAssociated Press PHOENIX (AP) - Jurors deciding the fate of convicted murderer Jodi Arias became visibly shaken by dramatic statements from the victim's family members as they described how their lives were ripped apart by the killing. Travis Alexander's younger brother

Juror: Landmark EEOC verdict in Iowa sends message

Juror: Landmark EEOC verdict in Iowa sends message
By RYAN J. FOLEYAssociated Press IOWA CITY, Iowa (AP) - A juror says she wanted to send a message by supporting a historic $240 million verdict for 32 mentally disabled men who faced decades of abuse by a Texas company: Never again. Juror Robin Griebel outlined her rationale for awarding $7.5

Five days of fear: What happened in Boston

Five days of fear: What happened in Boston
By ADAM GELLERAP National Writer In the tight rows of chairs in the Commonwealth Ballroom, the nervousness - already dialed high by two bombs, three deaths and more than 72 hours without answers - ratcheted even higher. The minutes ticked by as investigators stepped out to delay the news conference

Five days of fear: What happened in Boston

Five days of fear: What happened in Boston
By ADAM GELLERAP National Writer BOSTON (AP) - In the tight rows of chairs stretched across the Commonwealth Ballroom, the nervousness - already dialed high by two bombs, three deaths and more than 72 hours without answers - ratcheted even higher. The minutes ticked by as investigators stepped out

Anger, fear, tears normal response to disasters

Anger, fear, tears normal response to disasters
By LAURAN NEERGAARD and CARLA K. JOHNSONAP Medical Writers BOSTON (AP) - Kaitlyn Greeley burst into tears when a car backfired the other day. She's afraid to take her usual train to her job at a Boston hospital, walking or taking cabs instead. She can't sleep. "I know this is how people

Anger, fear, tears normal response to disasters

Anger, fear, tears normal response to disasters
By LAURAN NEERGAARD and CARLA K. JOHNSONAP Medical Writers BOSTON (AP) - Kaitlyn Greeley burst into tears when a car backfired the other day. She's afraid to take her usual train to her job at a Boston hospital, walking or taking cabs instead. She can't sleep. "I know this is how people

Man convicted in 1970 Arizona fire set free

Man convicted in 1970 Arizona fire set free
By BRIAN SKOLOFFAssociated Press TUCSON, Ariz. (AP) - Louis Taylor has been behind bars ever since he was teenager - convicted and sentenced to what he thought was a life prison term for a 1970 hotel fire in Tucson that killed 29 people. As the decades went by, he insisted that he was innocent and